PRIVACY POLICY

AI & Web Solutions IOM

Last updated: 14/11/2025

At AI & Web Solutions IOM, we are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains the types of information we collect, how we use it, and the rights you have regarding your data.

By using our website, submitting a form, or engaging with our services, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We may collect personal information when you:

  • Submit a form (including Meta Lead Forms)
  • Request a quote or strategy session
  • Contact us by phone, email, or social media
  • Use our website or interact with our content

The information we collect may include:

  • Full name
  • Business name
  • Email address
  • Phone number
  • Website URL (if you have one)
  • Details about your project or enquiry
  • Any additional information you choose to provide

We do not collect unnecessary data.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Respond to your enquiry
  • Deliver your free Website Strategy Plan
  • Provide quotes, proposals, or follow-ups
  • Improve our services and communication
  • Send service-related updates when necessary

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. HOW WE STORE AND PROTECT YOUR DATA

Your data is stored securely and accessed only by authorised personnel at AI & Web Solutions IOM.

We take appropriate technical and organisational measures to protect your information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration

All lead data submitted through Meta forms is stored in Meta's secure system and downloaded only when needed for your enquiry.

4. HOW LONG WE KEEP YOUR INFORMATION

We keep your information only for as long as it is necessary to:

  • Respond to your enquiry
  • Deliver requested services
  • Maintain accurate business records

You can request deletion of your data at any time.

5. YOUR RIGHTS

You have the right to:

  • Request a copy of the information we hold about you
  • Ask us to correct, update, or delete your information
  • Withdraw consent at any time
  • Request that we stop contacting you

To make a request, email us at:

📧 sean@aiwebsolutions.im

We will respond promptly.

6. COOKIES & WEBSITE TRACKING

Our website may use cookies or analytics tools to improve user experience and performance. These tools may collect non-personal data such as:

  • Browser type
  • Pages visited
  • Time spent on site

This information is used only for improving website functionality and user experience.

7. EXTERNAL LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices of websites we do not control.

8. CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

AI & Web Solutions IOM

Douglas, Isle of Man

📧 sean@aiwebsolutions.im📞 +44 7624 474095